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Williamette River in Milwaukie, OR

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Providence Health & Services Member Service Representative ll in Milwaukie, Oregon


Providence is calling a Member Service Representative ll (1.0 FTE, Days) to Providence Credit Union Administrative Office in Milwaukie, OR.

In this position, you will:

  • Provide a seamless delivery of member service from routine to complex issues by assisting in a call center environment.

  • Initiate sales, process routine transactions, open new accounts and take loan applications.

  • Utilize thorough knowledge of credit union products, including consumer loans, lines of credit, and deposit products, to provide excellent member service.


Required qualifications for this position include:

  • Must be registered with NMLS Federal Registry

  • Prior credit union or financial services experience -AND/OR- 1-5 years prior employment in a customer service position that required cash handling

  • 1-3 years of experience cross-selling and processing loans

  • Continued participation in lending classes and/or workshops to further job knowledge as necessary

  • Must be bondable

Preferred qualifications for this position include:

  • Credit Union experience

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Customer Service

Location: Oregon-Milwaukie

Req ID: 222644