Providence Health & Services Patient Navigator - Teaching Kitchen in Milwaukie, Oregon
Providence is calling a Patient Navigator - Kitchen Teaching to Providence Milwaukie Hospital in Milwaukie, Oregon. This is a part-time (0.6 FTE), benefited position. Schedule will be variable but primarily three 8 hour days, Monday-Friday.
We are seeking a Patient Navigator- Kitchen Teaching that will support nutrition services for the PMH Healthy Teaching Kitchen to help achieve the best possible quality, experience and affordability outcomes for patients. This role will provide supervision and support for the volunteer staff and works as part of an integrated care team that includes registered dietitians, on-site volunteers, and clinic staff to effectively address the needs of patients in a collaborative, patient-centered environment. The role has a solid understanding of the various Providence-provided and community-provided resources that relate specifically to food insecurity and can advise patients on how to best take advantage of these resources. This position will help oversee the daily operations of the Teaching Kitchen and will ensure the highest level of customer service to patients, families, and community partners
In this position you will have the following responsibilities:
Assist patients with identifying and navigating various resources (healthcare, social, educational) that will help patients achieve better nutritional outcomes
Work as part of an integrated care team including a registered dietitian, on-site volunteers, and clinic staff team members to achieve optimal quality, cost and patient experience outcomes
Collaborate with patients and clinical staff across a variety of areas within Providence and external to the organization to ensure patients receive quality outpatient nutrition services
Facilitate patient and family meetings, coordinating with care team members to provide information regarding food resources and evidence-based nutrition guidelines
Ability to assess patients' needs in relation to food security
Required qualifications for this position include:
H.S. Diploma or equivalent
3 years Customer-service experience
Preferred qualifications for this position include:
Coursework/training Education in a health-related field
3 years Progressive job responsibility or supervisory experience
Experience with patient contact
Experience facilitating group sessions and/or discussions
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Community Service
Req ID: 249797